
Marketing Data with the CDP Institute - David Raab - Hard Corps Marketing Show #67
It’s time to demystify your marketing data and customer data platforms (CDPs) with author, Marketing Data Consultant, and Founder of the CDP Institute, David Raab.
Data is such a big part of marketing today and it’s becoming more and more necessary to rely on technology to gather and organize customer data. This episode will teach you all about the purpose of using a CDP to organize your gathered data for marketing use.
Takeaways:
Figure out your own requirements and use cases then find a tool that does what you need. Don’t just use tech because it’s what everyone else is doing.
It’s easy to overlook your requirements gathering. Think about what you need to do first.
Determine tasks you need your marketing tech to accomplish then sit down with the salesperson to find out how that product will work for you.
When deciding to gather marketing data, put together the strategy first, develop your process and leave the technology for later.
When it comes to multi-touch reporting, do it right. Get your data first then normalize it.
Customer Data Platforms make your collected data easy to understand by building a database. They get all the data together in one place then enable your systems to use it.
Involve your IT department in implementing the technology for system and security purposes but the Marketers should be the ones running the platform and making the decisions on the technology’s use.
Links:
Twitter: @draab
LinkedIn: https://www.linkedin.com/in/david-raab-22146b/
CDP Institute site: https://www.cdpinstitute.org/
Website: http://raabassociatesinc.com/
Blog: http://customerexperiencematrix.blogspot.com/
It’s time to demystify your marketing data and customer data platforms (CDPs) with author, Marketing Data Consultant, and Founder of the CDP Institute, David Raab.
Data is such a big part of marketing today and it’s becoming more and more necessary to rely on technology to gather and organize customer data. This episode will teach you all about the purpose of using a CDP to organize your gathered data for marketing use.
Takeaways:
- Figure out your own requirements and use cases then find a tool that does what you need. Don’t just use tech because it’s what everyone else is doing.
- It’s easy to overlook your requirements gathering. Think about what you need to do first.
- Determine tasks you need your marketing tech to accomplish then sit down with the salesperson to find out how that product will work for you.
- When deciding to gather marketing data, put together the strategy first, develop your process and leave the technology for later.
- When it comes to multi-touch reporting, do it right. Get your data first then normalize it.
- Customer Data Platforms make your collected data easy to understand by building a database. They get all the data together in one place then enable your systems to use it.
- Involve your IT department in implementing the technology for system and security purposes but the Marketers should be the ones running the platform and making the decisions on the technology’s use.
Links:
- Twitter: @draab
- LinkedIn: https://www.linkedin.com/in/david-raab-22146b/
- CDP Institute site: https://www.cdpinstitute.org/
- Website: http://raabassociatesinc.com/
- Blog: http://customerexperiencematrix.blogspot.com/
Creators and Guests

Host
Casey Cheshire
CEO & Founder of Ringmaster Conversational Marketing. Casey Cheshire is a marketer, serial entrepreneur, and adventurer. He has been in EO for close to 10 years and counts his relationships as a key reason for his continued success. Casey’s passion for podcasting led to him founding Ringmaster Conversational Marketing. Ringmaster helps B2B businesses launch podcasts that drive growth and revenue. Previously, Casey founded and ran Cheshire Impact for 10 years. It became the top Salesforce Pardot marketing automation solutions partner in the world before a successful exit in 2021. He is also a US Marine Corps Veteran where he served in the Infantry and deployed to some very hot climates. In his free time, Casey likes to skydive, climb mountains, and pretend to be a hungry bear for his two kids.